Question 1

How early should I arrive?

Accepted Answer

15 minutes early so you've got plenty of time to settle in. (Students must be in the yoga room within 5 minutes of class start to join).

Question 2

What should I wear?

Accepted Answer

Comfortable athletic wear (leggings or shorts work best). Most students practice barefoot, though grippy socks are fine too.

Question 3

What should I bring?

Accepted Answer

A water bottle - there's a refill station or water is available for purchase.

Question 4

What do you provide?

Accepted Answer

We've got you covered with a yoga mat, sweat towel, and cold lavender and eucalyptus towel after class. Mat towels are included with our 2-week unlimited trial and unlimited memberships, and rentals are always available.

Question 5

How hot are your classes?

Accepted Answer

Most of our classes - including our signature Tangerine Flow - are heated to 90°. Check your class description if you're unsure.

Question 6

What's your cancellation policy?

Accepted Answer

Classes • Cancel 5+ hours before: Free, class returned. • Cancel within 5 hours: $10 late fee (unlimited members) or class deducted (others). • No-show: Single class price (unlimited members) or class deducted (others). Workshops • Non-refundable and non-transferable (unless we cancel). Privates/Yoga Therapy: • 24-hour cancellation required.

Question 7

Do you offer refunds?

Accepted Answer

We do not offer refunds. If you early-cancel a class, your class credit remains on your account for future use.

Question 8

What if I'm late?

Accepted Answer

Students must be inside the yoga room within 5 minutes of class start.

Question 9

When do my classes expire?

Accepted Answer

Single Class: 30 days 5-Class Pack: 3 months 10-Class Pack: 6 months We can not offer extensions.

Question 10

Are there minimum age requirements?

Accepted Answer

Non-heated classes/workshops: Ages 16+ with a parent/guardian. Heated classes/workshops: Ages 18+.

Question 11

Can I bring my child while I practice?

Accepted Answer

We love kids, but we cannot be responsible for them during class.

Question 12

Is there anywhere to put my bike?

Accepted Answer

Bikes are not permitted inside the studio - there are lock-up areas nearby.

Question 13

How do I use my membership guest passes?

Accepted Answer

Unlimited members get 2 guest passes per month. To reserve, email hello@tangerine.yoga with your guest's full name, email, and the class they'd like to attend. Advance signup is recommended.

Question 14

How do I cancel my membership?

Accepted Answer

Online in Mindbody: Your membership cancels immediately and any unused classes are forfeited. By email: Send your request to hello@tangerine.yoga at least 7 days before your renewal date. You can keep using your classes until the end of your current cycle.

Question 15

Can I pause my membership?

Accepted Answer

4-Pack: One pause per year (2–4 weeks). 8-Pack & Unlimited: Up to 8 weeks per year, either as one pause or two pauses (minimum 2 weeks each). To request a pause, email hello@tangerine.yoga at least 7 days before your renewal date. No charges or classes during a pause. Membership automatically resumes on your chosen return date.

Question 16

Do you sell gift cards?

Accepted Answer

Yes! Buy a gift card on Mindbody.

FAQs